Dejavoo Z9&Z11-QUICK REFERENCE GUIDE

Dejavoo Z9&Z11-QUICK REFERENCE GUIDE

Here is a quick reference guide for using Dejavoo Z9 and Z11 terminal:

   To power on, press and hold  

                 Sale

             Refund

Void/Purchase Correction

  Batch Settlement

1. If Clerk ID/Invoice/PO is enabled, enter it then press OK.

1. Tap PURCHASE then tap

 REFUND.

1. Tap PURCHASE then tap

CORRECTION.

1. Press OK.

2. Enter the amount then press OK.

2. Enter the amount then press OK.

2. Enter the Invoice number from the original sale then press OK.

2. Tap SETTLEMENT.

3. If TIP is enabled Enter the tip amount then press OK.

3. Confirm the amount then press OK.

3. Tap SELECT.

3. Tap SETTLE DAILY BATCH.

4. Confirm the amount then press OK.

4. If applicable, enter the manager password (1234) then press OK.

 

4. If applicable, enter the manager password (1234) then press OK.

 

4. Tap OK to confirm.

5. Tap/swipe/enter card # or Insert the Card into the chip reader.

5. Tap/swipe/enter card # or Insert the Card into the chip reader.

5. If applicable, Insert the Card into the chip reader.

If there is an open batch, it will print.

6. If cashback is enabled, enter the amount then press OK.

 

6. Confirm the amount then press OK.

6. If applicable, Select the account/enter the PIN then press OK.

 

On screen Help

7. If applicable, confirm the amount then press OK.

7. If applicable, Select the account/enter the PIN then press OK.

7. If applicable, have the customer sign on screen.

 

For Immediate assistance with all terminal Functions, press the # button and Help will appear on the display to assist with explanations/ next steps

Press CANCEL to exit help.

8. If applicable, Select the account/enter the PIN then press OK.

Once approved, remove card and the receipt will print.

Once approved, remove card and the receipt will print.

Once approved, remove card and the receipt will print.

 

 

    Default Manager Password: 1234

     Credit Pre-Authorization

Pre-authorization completion

                  My Favorites

1. Tap PURCHASE then tap PRE-AUTH.

1. Tap PURCHASE then tap COMPLETION.

Adding Favorites

1.  Highlight the menu item you wish to save to favorites.

2.  Press

3.  Tap YES.

4.  Tap the menu placement to assign favorite to.

5.  Press OK.

2. If Clerk ID/Invoice/PO is enabled, enter it then press OK.

2. Enter the Invoice number from the original pre-auth then press OK.

3. Enter the amount then press OK.

3. Tap SELECT.

4. If applicable, enter the manager password (1234) then press OK.

 

4. Tap COMPLETION.

Managing Favorites

1.  Press OK.

2.  Tap UTILITY.

3.  If applicable, enter the manager password (1234) then press

OK.

4.  Tap FAVORITES.

5.  Tap the desired option to edit.

5. Tap/swipe/enter card # or Insert the Card into the chip reader.

 

5. Enter the amount then press OK.

6. If applicable, enter the PIN then press OK.

6. If applicable, enter the manager password (1234) then press OK.

7. If applicable, have the customer sign on screen.

7. If applicable, have the customer sign on screen.

Accessing Favorites

1.  Tap

2. Tap the desired option from the list of favorites.

Once approved, remove card and the receipt will print.

Once approved, remove card and the receipt will print.




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