What to do when there is a funding delay?

If you experience a funding delay, first check your account settings and transaction history to ensure there are no errors or discrepancies. Contact our customer support team for assistance, as they can provide insights into the cause of the delay and offer solutions to resolve the issue promptly.

Customer support team: 1-800-301-4616  or support@pandapay.ca 

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• Can I speed up the process if I need the money urgently?

  No, currently we do not offer expedited funding options. Funds are deposited according to our standard processing times. If you have any concerns or need further assistance, please contact our customer support team: 1-800-301-4616 or ...

• Do I need to meet any specific sales targets to qualify for funding?

  Generally, there are no specific sales targets you need to meet to qualify for funding. However, maintaining a consistent transaction volume can help facilitate a smoother funding process. Specific requirements may vary, so please refer to our ...

• Can I get funding for both online and in-person sales?

  Yes, you can receive funding for both online and in-person sales. Our payment processing services support various transaction types, ensuring you have access to your funds regardless of how the sales are made.

• What happens if a customer disputes a transaction or asks for a refund after I've received the funds?

  If a transaction is disputed or a refund is requested after you have received the funds, the disputed amount may be deducted from your future deposits or you may be required to return the funds. We recommend keeping thorough records of all ...