Declined Transaction: What should I do?
Ensure secure payments and reduce risks by following these Visa and Mastercard guidelines when handling declined cards:
✅ Always Process the Full Amount
🚨 Notify the Cardholder Immediately
If a card is declined, inform the customer right away.
Ask them to contact their issuing bank to resolve any issues.
🔁 Retry Only After Resolution
⛔ Limit Daily Attempts
🕒 After 24 Hours
🔒 Why These Steps Matter
Following these steps:
📌 Tip for Merchants: Always be upfront with customers about declines—it builds trust and helps resolve issues faster.
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